FAQ 1: What is the maximum door size/weight this motor can handle?
Answer:
Our AC230V 170Nm central motor can handle rolling shutter doors with lifting capacity up to 170 kg, depending on the door's balance and friction resistance. For standard residential garage doors (approx. 4m–5m width), this motor is more than sufficient. For commercial or industrial doors, please confirm the door weight with our technical team to ensure optimal performance and longevity. We recommend a safety margin of 20% above the actual door weight.
FAQ 2: Does this motor have thermal overload protection?
Answer:
Yes. The motor is equipped with a built-in thermal overload protector. If the motor runs continuously beyond the rated duty cycle (S2 4min) or experiences excessive load, the thermal sensor will automatically cut off power to prevent overheating and internal damage. Once the motor cools down to a safe temperature, it will automatically reset and resume normal operation. This feature ensures both operator safety and extended motor service life.
FAQ 3: Can this motor be operated during a power outage?
Answer:
Yes. This motor supports dual operation modes – automatic remote control under normal power supply and manual override during power failures. The manual override mechanism (usually a hand chain or crank handle) allows you to open or close the door safely and conveniently even when electricity is unavailable. Please note that manual override is a standard feature; we also offer optional battery backup systems for full automatic operation during outages (please inquire for details).
FAQ 4: What certifications does this motor have? Is it suitable for international markets?
Answer:
This motor is CE certified, complying with European safety and environmental standards for electrical and mechanical products. We can also provide RoHS, REACH, and other compliance declarations upon request. The AC230V 50Hz power specification is compatible with most European, Asian, Middle Eastern, and African grids. For markets with different voltage requirements (e.g., 110V/120V, 60Hz), we offer customized voltage options – please contact our sales team with your specific requirements